Week 3 Assignment – Professional Experience: FAQ Answer
These Professional Experience assignments have been designed to help prepare you for communicating in a professional work setting. When you are writing in the workplace, it is essential to make sure that you carefully follow any specific directions you receive. Sending poorly formatted or poorly written communications to managers or coworkers is not something you want to do! To earn full credit, make sure you complete all elements and follow the instructions exactly as written. Assignments that follow directions as written will receive full credit.
If you submit your Professional Experience before the due date and you are not satisfied with your grade, you may resubmit it one time before the due date for a new grade.
In this Professional Experience assignment, you will write a 20–50 word, fully researched answer to a frequently asked question (FAQ) that you select.

Download the Week 3 FAQ [DOCX].
Save the file to your desktop using the following file name format: 


Example: Smith_PE2_DOC.docx

Do the following:

Select a question from the list of questions in the left-hand column of the FAQ document.
Provide a viable, complete answer. Make sure your answer is no fewer than 20 words and no more than 50 words. 

Tip: Use the Word Count feature in Microsoft Word to get an accurate word count. Remember, citations and references do not count toward the word count.

You may use your course textbook as a reference. 

If you use a source other than your textbook, you must provide a working hyperlink in SWS formatting to the resource you cite. If applicable, include the page number in the citation.

Write your first and last name in the “Employee” column.
Save all changes that you have made to the document.
Submit your completed document to this Professional Experience: FAQ Answer assignment by the deadline


Frequently Asked Questions (FAQs)




1. What is the first step when preparing a professional message?

2. How do I figure out who I am writing to?

3. How important is choosing the communication format?

4. What is the best way to deliver bad news to a recipient?

5. Is communication a skill or just something someone is good at?

6. What role does ethics play in communication?

7. Can I use humor in my professional communications?

8. What is the difference between hearing and listening?

9. What are common barriers to effective communication?

10. What is the biggest struggle people have when giving a presentation?

11. Why is empathy important in the professional environment?

12. What is the difference between criticism and critique?

13. Are first impressions important in professional communications?

14. How does stress impact communications?

15. Do emotions have a place in the professional environment?

16. What is the difference between persuasion and simply getting your way?

17. How is coaching different from corrective action?

18. How important is rehearsal when preparing a presentation?

19. Does social media matter to professional communications?

20. What is the secret to motivating others?

21. Why is team building important?

22. What role does revision play in professional communications?

23. How important is a professional image?

24. Does body language matter?

25. What makes someone a good manager?

26. Is it more important to be right or to get it right?

27. Who is responsible for communicating effectively in the professional environment?

28. How important is a professional network?

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