BBA313 CHANGE MANAGEMENT TODAY Final Assignment Task brief & rubrics


An organization have an interest in creating a new grading system for their customers with a new application. This is critical as the organization wants to deliver

high standard satisfaction outcomes to improve and standardize the quality of the product/service they deliver and to have the possibility to partnership with

other companies in the region. The new system ideally should assess fairly the employees, and the suppliers.

• Choose an organization and do a presentation of it.

• Analyze the main clients and stakeholders (employees, customers, suppliers) affected by this change to assess the actual picture of satisfaction of all

stockholders. This method will assess the new grading system as soon as the change is put into practice in the organization.

• Identify and prepare the information to convince your boss that your change makes sense, and it is necessary to put into practice. You need to be convincing

(pros and cons).

• Create a project team: tell the main functions and roles: change agent, change leader and change manager. How will you coordinate it?

• Elaborate an organizational diagnosis using the model that you think is the most appropriate and indicating the most significant actions.

• Build up a Work Breakdown Structure (WBS) with all the tasks and their duration, resources needed and predecessors. Establish a Timing and determine

how long will be the change implementation.

• Assess on the risks of failure when implementing the business and evaluate them using FMEA methodology.

• Define a Balance Scorecard with the most significant indicators to follow-up the efficient implementation of the change.


• Individual work.

• Minimum length of the assignment 2000 words – Maximum 2500 words.

• Relate your work to the concepts delivered in class.

• Font: Arial 12,5pts. Line-spacing: default. Text-align: Justified.

• Bibliography/References, if needed, has to be quoted in Harvard style.

• You may use Appendixes. These and the References do not count for the total wordcount.

DELIVERY: WEEK 12 – Submission on Moodle 08th January 2023, at 23:59 CET.

This task is worth 60% of your overall grade for this subject.

It assesses the following learning outcomes:

• Describe the need for a digitalization inside organizations.

• Understand the role of digitalization as a strategic element inside organizations.

• Critically assess the roles and responsibilities in digitalization.

• Evaluate how to select, develop, plan, schedule and measure its outcomes and risks.





<70 Critical analysis (25%) Student effectively assesses the impact of project on the company. Student engages with theory/data in a critical manner. Student fairly assesses the impact of project on the company. Students attempt to engage with theory

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