The key to this assignment is to demonstrate your understanding of the topics, not to re-word the text or reference material. Must be 100% original work. no plagiarism. 

Please complete Lab #7 Assessment Worksheet, Part A – BIA of business functions and operations and Lab #7 – Assessment Worksheet, Part B – Business Impact Analysis Executive Summary attached. 

Student Lab Manual


Lab #7: Assessment Worksheet

Part A – Perform a Business Impact Analysis for an IT Infrastructure

Course Name: _____________________________________________________________

Student Name: _____________________________________________________________

Instructor Name: ___________________________________________________________

Lab Due Date: _____________________________________________________________


When performing a BIA, you are trying to assess and align the affected IT systems, applications, and

resources to their required recovery time objectives (RTOs). The prioritization of the identified mission

critical business functions will define what IT systems, applications, and resources are impacted. The

RTO will drive what kind of business continuity and recovery steps are needed to maintain IT operations

within the specified time frames.

1. Performa BIA assessment and fill in the following chart:

Business Function Business Impact Recovery IT Systems/Apps
Or Process Factor Time Objective Infrastructure Impacts

Internal and external voice
communications with
customers in real-time

Internal and external e-mail
communications with
customers via store and
forward messaging

DNS – for internal and
external IP communications

Internet connectivity for e-
mail and store and forward
customer service

Self-service website for
customer access to
information and personal
account information

Student Lab Manual


e-Commerce site for online
customer purchases or
scheduling 24x7x365

Payroll and human
resources for employees

Real-time customer service
via website, e-mail, or
telephone requires CRM

Network management and
technical support

Marketing and events

Sales orders or customer/
student registration

Remote branch office sales
order entry to headquarters

Voice and e-mail
communications to remote

Accounting and finance
support: Accts payable,
Accts receivable, etc.

Part B – Craft a Business Impact Analysis Executive Summary

Craft a BIA executive summary, follow this structure and format:

a. Goals and purpose of the BIA – unique to your scenario

b. Summary of Findings – business functions and assessment

c. Prioritizations – critical, major, and minor classifications

d. IT systems and applications impacted – to support the defined recovery time objectives

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